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fees

Delta Air Lines makes most domestic SkyMiles awards fully flexible

22 September 2020 By Seth Miller Leave a Comment

As the US carriers continue to tweak their new “no change fees” policies Delta Air Lines made a major move for its SkyMiles members. Effective immediately most domestic SkyMiles awards will be fee-free for changes or cancellation. SkyMiles rewards are now a spectacularly flexible method for booking travel on Delta Air Lines.

This story is about: ancillary fees, award, awards, Delta Air Lines, fees, frequent flier, frequent flyer, loyalty, points, rewards, SkyMiles Filed Under: Loyalty

United drops change fees. Forever.

31 August 2020 By Seth Miller 6 Comments

United Airlines is ready to change. Or, perhaps more accurately, the company is ready for passengers to change their plans more often. In a major policy shift the carrier will no longer charge travelers a fee to change their booking on most domestic tickets. And, unlike the temporary waiver of this fee in place over recent months, this change is set to last forever.

This story is about: ancillary, ancillary fees, ancillary revenue, fees, Southwest Airlines, United Airlines Filed Under: Airplanes and Airports, Distribution

Norwegian set to restart European services from 1 July

17 June 2020 By Seth Miller Leave a Comment

The Norwegian 737-800s are set to return to the skies over Europe from 1 July 2020

Norwegian is the latest airline to announce plans to put its planes back in the skies over Europe. The carrier will add several routes from its hubs in Stockholm, Oslo and Copenhagen as it seeks to meet growing passenger demand.

This story is about: ancillary, ancillary fees, ancillary revenue, ARN, carry-on baggage, checked baggage, Copenhagen, COVID-19, CPH, Europe, fees, Norwegian, OSL, Oslo, routes, Stockholm Filed Under: Airplanes and Airports, Seats & Cabin

American Airlines slashes schedule, increases flexibility for customer rebookings

10 March 2020 By Seth Miller Leave a Comment

American Airlines joined the Summer 2020 schedule cut party overnight, announcing several international routes that will not operate until at least October and a 7.5% cut in domestic capacity for April. The carrier also dramatically improved its change fee waiver policy, making it easier for passengers to reconsider otherwise non-refundable travel plans.

This story is about: American Airlines, COVID-19, fees, routes Filed Under: Airplanes and Airports

JetBlue increases baggage and change fees

16 January 2020 By Seth Miller 7 Comments

Passengers are expected to tag their own bags at many JetBlue airport lobbies. And now also pay more for that privilege.

Raising fares is relatively hard for airlines. Raising fees, on the other hand, tends to work out reasonably well. JetBlue is about to find out just how well as it increases fees for checked baggage and phone-based customer support.

This story is about: ancillary, ancillary fees, ancillary revenue, checked baggage, fees, JetBlue, TrueBlue Filed Under: Ground Services

Introducing Blue Basic: JetBlue’s new, most limited fare option

12 November 2019 By Seth Miller 4 Comments

Plenty of legroom and arm rests that get out of the way!

JetBlue’s Blue Basic fare is now for real. The basic economy offering limits flexibility, effectively introducing a fare hike. And the overall reshuffling of fare families brings a couple surprising adjustments to the company’s offerings.

This story is about: ancillary, ancillary fees, ancillary revenue, basic economy, Blue Basic, checked baggage, distribution, economy class, fees, JetBlue Filed Under: Distribution

Record ancillary revenues won’t derail Basic Economy expansion at JetBlue

30 July 2019 By Seth Miller 5 Comments

blue belly of a plane

JetBlue realized $33 per passenger in ancillary revenue last quarter, an all-time record for the carrier. But the company is not resting on that accomplishment. Rather, JetBlue sees significant opportunities for further growth with more unbundling (and rebundling) of fares.

This story is about: ancillary, ancillary fees, ancillary revenue, basic economy, earnings call, economy class, fees, JetBlue, premium economy Filed Under: Airplanes and Airports, Distribution

Five Star Select brings additional luxury options to American Airlines

25 February 2019 By Seth Miller Leave a Comment

Luxury car transfers are just a small part of the newly upgraded American Airlines Five Star Select premium offerings

Want to be treated extra special when flying? American Airlines’ newly expanded Five Star Select service adds Flagship Lounge Dining, private car transfers to the plane, and even Blade helicopter transfers between the airport and downtown locations. All for a price, of course.

This story is about: American Airlines, ancillary, ancillary fees, ancillary revenue, BLADE, business class, fees, first class, Flagship Dining, Flagship Lounge, helicopter, JFK, LAX, LAX Private Suites, Los Angeles, Lounge, New York City, PaxEx, premium cabin, United Airlines Filed Under: Airplanes and Airports, Ground Services

United revamps Basic Economy in Transatlantic market

4 December 2018 By Seth Miller Leave a Comment

Just six months ago United Airlines introduced a not-quite-Basic Economy fare option for transatlantic travels. Next week the company will complete the transition, formally rebranding the offering as Basic Economy. NOt surprisingly, the new version is even more restrictive than before.

This story is about: Air Canada, ancillary, ancillary fees, basic economy, fees, joint venture, Lufthansa Group, TATL, transatlantic, United Airlines Filed Under: Airplanes and Airports, Distribution

United bringing “Preferred” seating to economy class in Q4 2018

13 August 2018 By Seth Miller 4 Comments

United Airlines passengers will soon have the option to pay more for assigned seats on board. These are not the Premium Plus premium economy nor the Economy Plus extra legroom seats. The “Preferred” seating section will sit behind those and be an option for selection starting in Q4 2018. This news was obliquely referenced in today’s announcement of the new United Corporate Preferred program at GBTA in San Diego.

This story is about: ancillary fees, basic economy, economy class, elite status, fees, premium economy, Premium Plus, United Airlines, United Corporate Preferred Filed Under: IFEC

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