Lufthansa’s Munich operation gets an upgrade for domestic passengers and the carrier faces new EasyJet competition in the domestic market. Can these changes deliver enough to help it keep customers loyal?
Thales, HNA Group deal, but will it really fly?
Thales is the latest IFE/C vendor to partner with Chinese conglomerate HNA Group to deliver entertainment and connectivity services on board. But will they really fly? Concerns about the financial stability of HNA raise significant concerns about the long-term viability of the offerings.
Delta brings points payment to its upsell market
Post-purchase upselling to drive ancillary revenue is big business for Delta Air Lines and poised to grow. Adding frequent flyer points to the mix is part of that plan, with significant potential upside for passengers and the carrier.
GOL, Gogo add live TV service
More live TV is now flying in South America. Brazilian airline GOL and Gogo agreed to launch Gogo TV this year on the carrier’s fleet of 119 737s.
Does Double Dip’s death spell an end to occasional loyalty?
Rest in peace, Double Dip. You were a glorious way to earn so many points on Hilton stays. But the 2018 version of the Hilton HHonors program is killing the Double Dip in favor of far more lucrative HHonors earnings rates for frequent guests. It is a significant shift in the company’s loyalty strategy. Will […]
More bandwidth, more blocking to improve the Panasonic inflight connectivity experience
Calling it a next generation network may be a slight stretch but Panasonic Avionics is making some changes to how it delivers inflight connectivity. Adding bandwidth is the (relatively) easy part. Blocking the updates no one needs on a plane is harder but also a potentially more significnat improvement to the passenger experience.
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Air Canada’s new radome suggests shifting inflight connectivity strategy
Air Canada's 737 MAX fleet is getting inflight connectivity but it might not be what was expected. The first radome installation is complete and it looks like a new vendor may be in play, with Thales breaking in to Gogo territory.
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Iberia activates 2Ku, delivers faster inflight connectivity
Iberia’s faster inflight internet service is now flying. The Gogo 2Ku service recently activated on multiple aircraft, delivering a significant upgrade for passengers on board.
Korean’s new CS300 delivers CSeries PaxEx firsts
Korean Air Lines took home an early Christmas present today, with its first CSeries delivery from Bombardier. The carrier is the third to fly the CS300 and introduces a few new features on board to improve the passenger experience.
ANA brings free internet to flights
Looking for free inflight internet connectivity? Japan appears the place to be. ANA will add free internet service on the bulk of its domestic fleet in 2018, delivering more connectivity on more domestic routes than any other carrier in Japan.