What does it take to claim a “Shuttle” service between two airports? Is it hourly service throughout the day? Is it more flexible fees and policies? Is it improved catering on board? For United Airlines and the new “shuttle-like” service between Newark and Washington’s Reagan National Airport (DCA) the answer might surprise you.
United Airlines
MilePlay: Inside the numbers of United’s loyalty gamification & personalization push
Personalization and gamification. If you’re running a loyalty program these are key considerations that drive member engagement and incremental revenue generation. It is hard to judge the results from the outside looking in, but United Airlines opened up recently, sharing the success of its MilePlay promotions.
What to expect on board as United’s new CRJ550 takes flight
Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.
Live from the CRJ550: PaxEx Update 25 Oct 2019
United’s newest aircraft type takes flight this week and the CRJ550 interior really is as special as the company has been hyping. Airbus orders and Boeing delays plus some fancy new wifi and upgraded airports on the horizon. Another busy PaxEx week.
United plans more seats per departure with fleet renewal
United Airlines wants to get bigger. The carrier has plans to expand its fleet in the coming years but it also wants to get more seats in the sky per flight. And it wants to accomplish that without adding more seats to the existing aircraft. It is a somewhat complicated challenge, but if things go right United expects 3% more seats per departure on average a year from now.
United’s new CRJ550 seats on sale this weekend
Go big or go home! United Airlines is launching its newly configured CRJ550 type on 15(!!) routes at the end of the month, with tickets on sale this weekend.
Shaking things up – PaxEx Update: 2019-09-27
A mega investment shakes up the aviation landscape in the Americas while biometrics continue to grow globally and a new type brings major improvements (and minor cuts) for a growing airline.
Goodbye GPUs, Hello PlusPoints: United revamps elite upgrade scheme
United Airlines is adjusting the way its top MileagePlus elite members will pay for upgrades. And, at least to start, none of the upgrade costs are increasing.
Mitsubishi scores a SpaceJet 100 order in the US regional market
Mitsubishi Aircraft (probably) has a US-based customer for its SpaceJet M100 regional jet.
United’s newest used A319 brings an updated cabin to the fleet
A new configuration for United Airlines’ A319s is joining the fleet this week. The first retrofit A319 from China Southern is now en route back to the USA as a United plane.