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United Airlines

An electrified experience: PaxEx Update – 13 Dec 2019

13 December 2019 By Seth Miller Leave a Comment

Electric aircraft are really real and the Embraer E2 family is complete. Plus a ton of good news for Airbus and an incremental eventual win for inflight connectivity.

This story is about: A321XLR, A350, A350 XWB, A350-1000, A350-1000ULR, A350-900, A350-900ULR, Air France, Airbus, Beaver, Boeing, Congo Airways, Delta Air Lines, E175-E2, E2, Electric aircraft, Embraer, engines, Eutelsat, Eutelsat 10B, eXtreme Throughput Satellites, Harbour Air, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, inflight connectivity, MagniX, NMA, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, PaxEx, Qantas, SKY, United Airlines, wifi, XTS Filed Under: Airplanes and Airports, IFEC, PaxEx Update, Seats & Cabin

United Airlines boosts 787 capacity with Polaris conversions

12 December 2019 By Seth Miller 7 Comments

A United Airlines 787-8 at Denver

Business class passengers get a boost with the Polaris retrofits coming to United Airlines’ 787 fleet. But down the back the passenger density increases while lavatory count drops. That’s not great news for the bulk of travelers.

This story is about: 787, 787-8, 787-9, Boeing, business class, economy class, Economy Plus, lavatory, Polaris, premium cabin, premium economy, Premium Plus, seating, seats, United Airlines Filed Under: Seats & Cabin

United picks A321XLR for transatlantic 757 replacement

4 December 2019 By Seth Miller 4 Comments

Rendering of the United A321XLR

United Airlines will take on the A321XLR to replace its agin 757-200 transatlantic fleet. The move gives the carrier certainty of delivery timing and promises to expand the route profile from Newark and Dulles.

It also removes another potential NMA order from Boeing, further killing off a product that is years late and likely will never be.

This story is about: A321neo, A321XLR, Airbus, Airbus Cabin Flex, Boeing, TATL, transatlantic, United Airlines Filed Under: Airplanes and Airports

JetBlue wants to give United Airlines its Mexico City slots, if the DoT will let it

2 December 2019 By Seth Miller Leave a Comment

Inside the Mexico City Airport by TravelingOtter (via CC BY-SA/Flickr) https://www.flickr.com/photos/travelingotter/2519650522/

Why does JetBlue care what happens to its slots in Mexico City as it pulls out of that market next month? Turns out competition among airlines is a good thing, and the carrier just might have its eye on another prize some 5,500 miles away.

This story is about: Aeromexico, antitrust imunity, ATI, Delta Air Lines, Department of Transportation, DoT, Heathrow, JetBlue, joint venture, JV, London, MEX, Mexico City, slots, United Airlines Filed Under: Airplanes and Airports

Does hourly service a shuttle make??

31 October 2019 By Seth Miller Leave a Comment

What does it take to claim a “Shuttle” service between two airports? Is it hourly service throughout the day? Is it more flexible fees and policies? Is it improved catering on board? For United Airlines and the new “shuttle-like” service between Newark and Washington’s Reagan National Airport (DCA) the answer might surprise you.

This story is about: American Airlines, Bombardier, CRJ550, DCA, Delta Air Lines, E175, Embraer, EWR, JetBlue, Newark, routes, Shuttle, UAMedia2019, United Airlines, Washington DC Filed Under: Airplanes and Airports

MilePlay: Inside the numbers of United’s loyalty gamification & personalization push

30 October 2019 By Seth Miller Leave a Comment

Personalization and gamification. If you’re running a loyalty program these are key considerations that drive member engagement and incremental revenue generation. It is hard to judge the results from the outside looking in, but United Airlines opened up recently, sharing the success of its MilePlay promotions.

This story is about: co-brand, cobrand, credit card, credit cards, Economy Plus, frequent flier, frequent flyer, loyalty, MileagePlus, personalization, promotions, UAMedia2019, United Airlines Filed Under: Loyalty

What to expect on board as United’s new CRJ550 takes flight

27 October 2019 By Seth Miller 1 Comment

Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.

This story is about: air-to-ground, ATG, ATG4, carry-on baggage, CRJ550, dining, economy class, Economy Plus, first class, gogo, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, regional jet, seating, seats, Streaming IFE, UAMedia2019, United Airlines, wifi Filed Under: IFEC, Product Reviews, Seats & Cabin

Live from the CRJ550: PaxEx Update 25 Oct 2019

25 October 2019 By Seth Miller Leave a Comment

United’s newest aircraft type takes flight this week and the CRJ550 interior really is as special as the company has been hyping. Airbus orders and Boeing delays plus some fancy new wifi and upgraded airports on the horizon. Another busy PaxEx week.

This story is about: A320neo, A321neo, air-to-ground, Airbus, ancillary, ancillary fees, ancillary revenue, ATG, ATG4, AVANCE, AVANCE L5, basic economy, business class, Changi, checked baggage, CRJ550, DOH, Doha, economy class, Economy Plus, Embraer, engines, first class, G280, GEO, Geosynchronous Earth Orbit, gogo, GTF, Gulfstream, Hamad International Airport, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, inflight connectivity, inflight entertainment, JetBlue, Ka, Ka-band, Ka2517, LEO, Lounge, Low Earth Orbit, MCO, MEO, Middle Earth Orbit, NBAA, NBAA19, O3b, O3b mPOWER, Orlando, Phenom 300, Pratt & Whitney, Qatar Airways, regional jet, Satellite, seating, seats, SES, SES-17, SIN, Singapore, Spirit Airlines, Streaming IFE, Thales, Thales Inflyt, ThinKom, United Airlines, ViaSat, video, wifi Filed Under: Airplanes and Airports, Distribution, Ground Services, IFEC, PaxEx Update

United plans more seats per departure with fleet renewal

16 October 2019 By Seth Miller 1 Comment

United Airlines wants to get bigger. The carrier has plans to expand its fleet in the coming years but it also wants to get more seats in the sky per flight. And it wants to accomplish that without adding more seats to the existing aircraft. It is a somewhat complicated challenge, but if things go right United expects 3% more seats per departure on average a year from now.

This story is about: CRJ550, CRJ700, E175, earnings call, Embraer, PaxEx, regional jet, seating, seats, United Airlines Filed Under: Airplanes and Airports, Seats & Cabin

United’s new CRJ550 seats on sale this weekend

10 October 2019 By Seth Miller Leave a Comment

United's CRJ550 seat map, showing off large closets and more legroom

Go big or go home! United Airlines is launching its newly configured CRJ550 type on 15(!!) routes at the end of the month, with tickets on sale this weekend.

This story is about: ATG, ATG4, CRJ550, gogo, GoJet, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, O'Hare, ORD, routes, Streaming IFE, United Airlines, United Express, wifi Filed Under: IFEC, Seats & Cabin

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