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Seth Miller

Rolls Royce faces additional Trent 1000 engine issues

11 June 2018 By Seth Miller 3 Comments

The bad news continues to spread for Rolls Royce and its Trent 1000. An additional 160+ engines are now subject to new inspections while airlines and passengers should expect growing disruptions as a result.

This story is about: 787, 787-10, 787-8, 787-9, Boeing, Dreamliner, engines, Rolls Royce, Trent 1000 Filed Under: Airplanes and Airports

[PR] Air Canada brings 2Ku online for intercontinental flights

7 June 2018 By Seth Miller 1 Comment

Air Canada’s long-haul travelers get a new option for inflight connectivity and it is a good one. The carrier’s 19-strong fleet 777-300ER aircraft now serve up internet with the Gogo 2Ku service on board.

This story is about: 2Ku, gogo, in flight, in-flight connectivity, in-flight internet, inflight connectivity, Ku, Ku-band, PaxEx, wifi Filed Under: IFEC, Press Release

SkyTeam grows a Digital Spine

7 June 2018 By Seth Miller 1 Comment

How can global alliances increase their relevance to member airlines? Better data sharing is good but enabling ancillary sales on top of that is great. SkyTeam’s SkyLink Digital Spine delivers that new connectivity and sales opportunity.

This story is about: ancillary fees, fees, IATA, IATAAGM, IATAAGM18, revenue, SkyTeam, Star Alliance Filed Under: Distribution, Loyalty

Everyday sexism, Aviation edition

5 June 2018 By Seth Miller 4 Comments

Akbar Al Baker at the 2018 IATA AGM (image via IATA)

Qatar Airways GCEO Akbar Al Baker is known for making controversial statements. Now he is doing so representing both his airline and IATA, the global aviation trade group. So when he suggests that airline CEOs must be men because “It is a very challenging position” that creates all sorts of new problems.

This story is about: Air Canada, IATA, IATAAGM, IATAAGM18, Qantas, Qatar Airways Filed Under: OpEd

Star Alliance teases increased award availability, new top tier for travelers

3 June 2018 By Seth Miller 3 Comments

More award seats? Better elite status recognition? Star Alliance hopes to deliver both thanks to its new digital middleware platform. But can these improvements be delivered without eroding the inherent value of points or the existing status tiers??

This story is about: awards, elite status, frequent flier, frequent flyer, IATA, IATAAGM, IATAAGM18, loyalty, Star Alliance Filed Under: Loyalty

Fiji Airways signs on as inaugural oneworld connect member

3 June 2018 By Seth Miller 1 Comment

Oneworld wants to grow its route network and it is willing to take on smaller airlines to deliver on that plan. Fiji Airways is the inaugural member in the new “oneworld connect” program allows limited alliance membership and limited benefits for passengers. But locking up the new connect member airlines is a smart move for the group.

This story is about: American Airlines, British Airways, Cathay Pacific, Fiji Airways, IAG, IATA, IATAAGM, IATAAGM18, LCCs, LEVEL, Norwegian, oneworld, oneworld Connect, Qantas Filed Under: Airplanes and Airports, Loyalty

Which airline doesn’t hate its connectivity provider?

31 May 2018 By Seth Miller

When senior airline executives are willing to trash their vendors in public that's usually bad news for everyone involved. Welcome to the inflight connectivity world, where airlines are almost as unhappy as the passengers struggling to stay online in the sky. Alas, only part of that frustration is grounded in reality.

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This story is about: American Airlines, ATG, ATG4, Austrian, British Airways, Delta Air Lines, Finnair, Global Eagle, gogo, IAG, Iberia, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, inflight connectivity, internet, JetBlue, Ka, Ka-band, Ku, Ku-band, Lufthansa, Lufthansa Group, Panasonic Avionics, PaxEx, SAS, Spirit Airlines, Thales, Thales FlytLIVE, ULCC, United Airlines, ViaSat Filed Under: IFEC, PremCat, Premium

Singapore Airlines brings back the nonstop to Newark

30 May 2018 By Seth Miller Leave a Comment

Singapore Airlines is reclaiming the role as operator of the world’s longest flight. The carrier confirmed today that it will serve Newark nonstop from its Changi Airport hub using the Airbus A350-900ULR starting in October 2018. That’s nearly 19 hours on board, a trip that requires certain accommodations to keep passengers sane.

This story is about: A350, A350 XWB, A350-900ULR, business class, EWR, in flight, in-flight connectivity, in-flight internet, inflight connectivity, LAX, Los Angeles, Newark, premium cabin, premium economy, routes, San Francisco, SFO, SIN, Singapore, Singapore Airlines, United Airlines Filed Under: Airplanes and Airports, IFEC

Alaska Airlines launches hotel booking portal

29 May 2018 By Seth Miller Leave a Comment

Rendering of an Alaska Airlines 737 with the low-profile 2Ku antenna mounted to the top of the fuselage, behind the wing. (PRNewsfoto/Alaska Airlines)

Extending an airline loyalty program into hotel earn & burn is a common evolutionary step. Today’s play by Alaska Airlines follows the plan pretty well, but comes up short on delivering a solid, consistent value to program members.

This story is about: Alaska Airlines, credit card, Hotel, loyalty, MileagePlan, points, Rocketmiles Filed Under: Loyalty

A not-quite-Basic Economy across the Atlantic

29 May 2018 By Seth Miller 1 Comment

Fares are going up across the Pond. All three major alliance JVs now offer some sort of Basic Economy for transatlantic travel. The Star Alliance A++ group launched its version this week, with sales starting 5 June 2018. No checked bag, no changes and no upgrades are the main limits, though there is more nuance in the details.

This story is about: A++, Air Canada, ancillary fees, antitrust imunity, Austrian, basic economy, Brussels Airlines, checked baggage, economy class, fees, joint venture, Lufthansa, Lufthansa Group, seating, Swiss, United Airlines Filed Under: Airplanes and Airports, Distribution

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