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lounges

American Airlines adds AAdvantage redemption option for Five Star Service

29 July 2020 By Seth Miller Leave a Comment

Luxury car transfers are just a small part of the newly upgraded American Airlines Five Star Select premium offerings

How can you make the loyalty program more relevant for the travelers slowly returning to the skies over North America? Points and travel are not a compelling as they were last year, but American Airlines is hoping that its AAdvantage members will consider spending some of their account balance to gain a bit of extra comfort and privacy during their travel day through the Five Star Services program.

This story is about: AAdvantage, American Airlines, frequent flier, frequent flyer, Lounge, lounges, loyalty, points Filed Under: Ground Services, Loyalty

Air Canada revamps services as Maple Leaf Lounges reopen

23 July 2020 By Seth Miller Leave a Comment

Frequent elecrtostatic cleaning is part of the new normal for Air Canada's Maple Leaf Lounges as they reopen beginning this week

The buffet is out while masks are in. Air Canada begins the reopening its Maple Leaf Lounges this week with a new set of rules and services for passengers.

This story is about: Air Canada, Lounge, lounges, Toronto, video, YYZ Filed Under: Ground Services

July’s magic: The Weekly Wrap–3 July 2020

3 July 2020 By Seth Miller Leave a Comment

As the calendar rolled over to July the global aviation community saw significant wins. Borders reopened, airlines resumed or increased flight levels. And, perhaps most exciting, lounges are reopening, too. Get details on that and lots more in this edition of The Weekly Wrap

This story is about: Air Canada, Alaska Airlines, American Airlines, Delta Air Lines, Emirates, Finnair, JetBlue, Lounge, lounges, premium cabin, PriestmanGoode, PXCom, Qantas, seating, Toronto, video, Weekly Wrap, YYZ Filed Under: Airplanes and Airports, Ground Services, PaxEx Update, Seats & Cabin

Qantas lounges reopen in Australia, inflight wifi service resumes

30 June 2020 By Seth Miller 1 Comment

Qantas will reopen eleven of its airport lounges to kick off the month of July as travel and venue restrictions ease across Australia. The lounges shuttered on 23 March owing to government restrictions. The reopened lounges will welcome fewer passengers owing to new capacity limitations, and operate slightly differently than they did earlier this year.

This story is about: in flight, in-flight connectivity, in-flight internet, inflight connectivity, Lounge, lounges, ViaSat, wifi Filed Under: Ground Services, IFEC

Air Canada brings back inflight meals, lounges, middle seat passengers

29 June 2020 By Seth Miller 1 Comment

Travelers on Air Canada flights will soon have a few more of the creature comforts they’re used to when traveling. But they’ll also be sharing them with more creatures. The carrier joins a growing list of airlines halting the process of blocking middle seats.

This story is about: Air Canada, American Airlines, business class, Canada, catering, dining, economy class, Lounge, lounges, Maple Leaf Lounge, middle seat, premium cabin, WestJet Filed Under: Seats & Cabin

Slivers of normalcy: Air New Zealand lounges reopening

25 May 2020 By Seth Miller 1 Comment

Demand for air travel is up significantly in New Zealand, though still massively below 2019 levels. And now some passengers will have a slightly more comfortable travel experience as the carrier’s airport lounge network begins to reopen.

This story is about: Air New Zealand, ancillary, ancillary fees, ancillary revenue, distribution, Koru Club, Lounge, lounges, middle seat, New Zealand Filed Under: Distribution, Ground Services

Delta, United extend elite status by a year, adjust other benefits

6 April 2020 By Seth Miller 2 Comments

Frequent flyers at two of the world’s largest airlines received a  reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to their loyalty program, extended previously earned elite status and other benefits. The moves are dramatic, affecting millions of program members. [A]s coronavirus continues to dramatically impact travel across the globe, […]

This story is about: ancillary, ancillary fees, ancillary revenue, co-brand, cobrand, COVID-19, credit card, credit cards, Delta Air Lines, elite status, frequent flier, frequent flyer, Lounge, lounges, loyalty, Medallion, MileagePlus, SkyMiles, subscription, United Airlines Filed Under: Loyalty

Airport lounges shutter as airlines slash capacity

19 March 2020 By Seth Miller Leave a Comment

Views from the United Polaris Lounge at LAX

The lounges are closing. Not every airline and not every location, but for the trickle of passengers still flying opportunities to duck into a private space in the terminal for a bit are starting to disappear.

This story is about: American Airlines, American Express, AmEx, business class, Cathay Pacific, COVID-19, credit card, credit cards, Delta Air Lines, elite status, first class, Lounge, lounges, premium cabin, Qantas, United Airlines Filed Under: Ground Services

United goes ultra-premium for LAX lounge option

22 May 2018 By Seth Miller 1 Comment

Tired of waiting for the United Polaris Lounge to open at LAX? Or maybe you just demand the ultimate in privacy during the airport experience. For those willing to pay the price United now has an ultra-premium option available. And it is a hefty price to pay.

This story is about: business class, first class, LAX, LAX Private Suites, Los Angeles, lounges, United Airlines Filed Under: Ground Services

United Airlines’ new "Aspire" economy class seat takes flight

30 April 2018 By Seth Miller 11 Comments

It was a busy week for United Airlines where the biggest news may have been lost in the shuffle. It isn’t as sexy as lie-flat seating but the new Aspire economy class seats now flying deliver some real improvements for passengers. And one significant drawback, too.

This story is about: 777, 777-200ER, 787-10, A350, A350 XWB, Airbus, B/E Aerospace, Boeing, business class, dining, Dreamliner, economy class, lounges, Optimares, PaxEx, Polaris, premium economy, Premium Plus, Rockwell Collins, seating, United Airlines Filed Under: Seats & Cabin

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