Emirates issued a press release touting inflight connectivity over the North Pole, which is interesting since none of the carrier’s aircraft can deliver that today and the service from Inmarsat’s GX Aviation network won’t exist until 2023. But perhaps there’s more involved in the story??
PAC
ANA brings new luxury to 777-300ER retrofit
New luxury takes flight with ANA next month as the carrier brings its latest cabin interiors into service.
PaxEx Update: 2019-07-05
Welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines on what’s changed for passenger experience in the past week.
Deutsche Telekom introduces flat-rate pricing for inflight wifi
Last Fall Deutsche Telekom promised an integrated billing solution that would give its mobile phone customers easier access to the inflight connectivity solution on more than 200 Lufthansa Group aircraft. As of this week that promise is fulfilled. Customers subscribing to the new “Inflight Europa Flat” add-on package on their cell phone plan now receive seamless access to wifi on board the Group’s A320 family of planes.
SAS picks Inmarsat GX for A350 connectivity
The new A350-900 fleet for SAS will fly with the Inmarsat GX Aviation inflight wifi product when they are delivered beginning at the end of 2019. The full A350 fleet for the carrier is expected online by 2023.
Korean Air plans interior overhaul, inflight connectivity service
The next generation of Korean Air’s inflight service will see significant changes from the current product. Inflight wifi and a refreshed cabin seating configuration will fly soon as the company seeks to better meet passenger needs.
KLM kicked offline by Intelsat 29e outage
When the Intelsat 29e satellite failed last month anchor tenant Panasonic Avionics indicated that it had mitigated the loss of capacity for all customers. One airline is now suggesting the mitigation efforts were insufficient.
PaxEx Premium: Mitigating the loss of Intelsat 29e for inflight connectivity
Last week's anomaly on the Intelsat 29e satellite took the Ku-band system temporarily offline. Further details now suggest that a recovery is increasingly unlikely. While that has a short-term impact on the inflight connectivity market a deeper review suggests that the overall exposure could be mitigated relatively quickly.
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Intelsat 29e failure hits Panasonic Avionics inflight wifi capacity
This content was available to PaxEx Premium subscribers first. Sign up now to get early access to the IFEC news that matters most. What happens when gigabits of capacity goes offline? Passengers and inflight connectivity providers alike are about to find out. Intelsat 29e, the first of the Epic Ku-band High Throughput Satellites, suffered a […]
Epic Troubles: Satellite failure slashes inflight wifi capacity
What happens when gigabits of capacity goes offline? Passengers and inflight connectivity providers alike are about to find out. Intelsat 29e, the first of the Epic Ku-band High Throughput Satellites, suffered a fuel leak on 7 April 2019, followed by a second issue on 9 April. The satellite is in "safe mode" meaning all customer-facing services are disabled as the operator seeks to address the problems. This represents a significant hit to Ku-band capacity over the Americas and the North Atlantic Ocean.
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