The airBaltic club loyalty program now reaches almost everywhere in the world. Thanks to a new partnership with Air France and KLM, members can both earn and redeem points for travels with the two larger airlines. Though, like with most such deals, there are some notable limitations.
ThinKom, Inmarsat Global partner for military connectivity boost
Inflight connectivity comes with special needs when military aircraft are involved. ThinKom and Inmarsat Government have teamed up to address those challenges, with a new modem/antenna combination to support DoD activity around the globe.
easyJet snags AirFi for digital inflight transformation
easyJet is the latest airline to shift its on-board retail experience to a digital solution. The carrier selected the AirFi platform as the hardware backbone to power its new inflight shopping platform.
Looking Beyond NPS as a customer satisfaction metric
Is there a smarter way to analyze online sentiments to address customer issues? Beyond believes its Acutal Promoter Score can replace the long-trustd NPS as a key metric for airlines.
Seeking a connected aircraft timeline
For nearly a decade the promise of reduced maintenance delays and operational savings has been a core factor in pitching airlines on inflight internet service. And for roughly that same period of time airlines have been wondering if those connected aircraft benefits will ever really arrive.
Aeroplan, Avis partner for status match, with a co-brand twist
Air Canada’s Aeroplan elite status holders can now request a complimentary status upgrade in the Avis Preferred® program, extending the value of the status earned to rental cars as well. The status match program is effective immediately and members can register here.
WestJet adds MAX 10 to fleet plan
WestJet plans to add 42 737 MAX 10 aircraft to its fleet, continuing its growth plans. The order also comes with 22 options.
Stelia Rendez-Vous brings new flat-bed option to business class
Airlines have another flat-bed option to choose from, as Stelia Aerospace launches the RENDEZ-VOUS® business class seat to the market. The company calls it one of the widest beds on offer, and it includes an option for the center pair of seats to function as a double bed on board.
Gogo evades 5G injunction in SmartSky suit
Gogo scored an early victory in the proceedings of the patent infringement lawsuit brought by SmartSky. The District Court in Delaware declined SmartSky’s request for a preliminary injunction, allowing Gogo to continue developing, installing, and marketing the Gogo 5G solution.
Virgin Atlantic to join SkyTeam
Virgin Atlantic will join the SKyTeam alliance in early 2023, boosting the group’s presence in the UK. Virgin Atlantic will become SkyTeam’s first and only UK member airline, offering long-haul flights from Heathrow, Manchester and Edinburgh.