Forget the fight over who gets the arm rests; middle seats on planes are now generating real fights over if they should be occupied at all. And airlines are fueling the flames with misleading marketing messaging.
Aer Lingus
PaxEx Update: 2 August 2019
A new A321LR enters service for Aer Lingus, faster security screening for United and promises of faster infilght WiFi. Plus Hulu takes flight on Delta and more! Get all the details in this week’s PaxEx Update.
Aer Lingus’s first A321LR joins the fleet
Aer Lingus took delivery of its first A321LR last week and is wasting little time in pressing the aircraft into service. Flights to Hartford begin on Friday, August 2, 2019.
Aer Lingus launches AerSpace, joining the EuroBiz club
Aer Lingus passengers now have the option to purchase a “business class” seat on many short-haul routes. The carrier officially launched AerSpace, a EuroBiz-ish offering with a blocked middle seat on board and other amenities on offer.
Aer Lingus packs a pair of surprises into A321LR plans
Aer Lingus continues to roll out details on its A321LR fleet plans ahead of delivery later this Spring. The LR will kick off a brand revitalization effort in 2019 extending the carrier’s premium offerings. Even as it seeks to join some parts of the IAG framework, including the (long anticipated) transatlantic fares joint venture, Aer Lingus will keep a streak of independence from its IAG overlords.
WOW wins as it faces mounting troubles
Can a collapsing operation still win awards? For WOW Air the answer is a resounding yes. The CAPA Low Cost Airline of the Year award was announced as the carrier shed 20% of its fleet amid a cash crunch and dropping utilization.
PaxEx Premium: Basic Connectivity, because passengers really do want it
It was called "Kiteline" and it was going to revolutionize the inflight passenger experience. A light weight connectivity solution with visions of delivering core functionality, the Kiteline concept is now being emulated by Lufthansa Systems, Iridium, AirFi, fflya and more. And, unlike Kiteline's failure nearly a decade ago, these solutions are now (finally) taking flight.
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New livery, free drinks, free wifi coming to Aer Lingus in 2019
Aer Lingus is poised to launch a new livery and uniforms in Q1 2019 as part of a brand update. The new look will launch on the company’s A321neo fleet and come with improvements to the economy class product – free drinks and wifi – as well. CEO Stephen Kavanagh revealed these changes at APEX EXPO this morning as part of the carrier’s goal to continue its growth across the Transatlantic as the leading “value carrier” in the market.
Finding détente in the airline-GDS cost battle: Air France/KLM and Amadeus make peace, progress
Peace is possible between the airlines and GDS platforms! Air France/KLM and Amedeus agreed to waive distribution fees in some cases, benefiting passengers in the near term. But it is the longer term plans around NDC content distribution that hold real potential for an improved passenger experience.
More, better and cheaper wifi in the sky!
More planes are flying with wifi than ever before. Added bonus: It is generally more useful and cheaper, too! Some great data out in the 2018 edition of the Routehappy wifi report, released this week.