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Seth Miller

A WiFi Challenger: PaxEx Update 1 Nov 2019

1 November 2019 By Seth Miller Leave a Comment

Can LiFi replace WiFi on board, opening up more spectrum for passengers? And can new satellite launches deliver the capacity that airlines need for inflight connectivity? Plus an expanding award chart and plans for a massive fleet expansion in India.

This story is about: Air France, air-to-ground, Airbus, American Airlines, ATG-NG, awards, Boeing, British Airways, Congress, EAN, European Aviation Network, frequent flier, frequent flyer, GX, GX Aviation, GX-5, IAG, Iberia, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, IndiGo, inflight connectivity, Inmarsat, International Airline Group, internet, Latecoere, LiFi, loyalty, premium economy, rewards, Vueling, wifi Filed Under: Airplanes and Airports, IFEC, Loyalty, PaxEx Update

LiFi takes flight with Air France, Latécoère

31 October 2019 By Seth Miller 2 Comments

Move over WiFi; LiFi is now flying. Delivering on a promise made during the Paris Air Show Air France and hardware supplier Latécoère operated the LiFi (Light Fidelity) system on board a commercial flight this week, bringing a new means for high speed data transmission into service.

This story is about: embedded IFE, IFC, IFE, IFEC, inflight connectivity, inflight entertainment, Latecoere, LiFi, Paris Air Show, PAS19, PaxEx, Signify, Streaming IFE, Trulifi, wifi Filed Under: IFEC

Final piece of Bombardier’s restructuring puzzle: Aerostructures sold to Spirit AeroSystems

31 October 2019 By Seth Miller Leave a Comment

The final phase of Bombardier’s aviation business restructuring is approaching the finish line. The company announced today a definitive agreement to sell its aerostructures business to Spirit AeroSystems. The deal includes facilities in Belfast, Casablanca and Dallas. Spirit will pay $500 million in cash and assume liabilities in excess of $700 million as part of the deal.

This story is about: A220, Airbus, BizAv, Bombardier, business aviation, Spirit AeroSystems Filed Under: Airplanes and Airports

Does hourly service a shuttle make??

31 October 2019 By Seth Miller Leave a Comment

What does it take to claim a “Shuttle” service between two airports? Is it hourly service throughout the day? Is it more flexible fees and policies? Is it improved catering on board? For United Airlines and the new “shuttle-like” service between Newark and Washington’s Reagan National Airport (DCA) the answer might surprise you.

This story is about: American Airlines, Bombardier, CRJ550, DCA, Delta Air Lines, E175, Embraer, EWR, JetBlue, Newark, routes, Shuttle, UAMedia2019, United Airlines, Washington DC Filed Under: Airplanes and Airports

MilePlay: Inside the numbers of United’s loyalty gamification & personalization push

30 October 2019 By Seth Miller Leave a Comment

Personalization and gamification. If you’re running a loyalty program these are key considerations that drive member engagement and incremental revenue generation. It is hard to judge the results from the outside looking in, but United Airlines opened up recently, sharing the success of its MilePlay promotions.

This story is about: co-brand, cobrand, credit card, credit cards, Economy Plus, frequent flier, frequent flyer, loyalty, MileagePlus, personalization, promotions, UAMedia2019, United Airlines Filed Under: Loyalty

Norwegian’s Russian dalliance could open new Asian markets thanks to the SSJ100

30 October 2019 By Seth Miller 6 Comments

The SSJ100 on display at the Farnborough International Airshow in 2016

It is no secret that Norwegian wants access to fly across northern Russia. The trans-Siberian routes open up opportunities in North Asia, including Japan, China and Korea. And the Russians know this. The country is a notoriously tough negotiator when it comes to gaining access to those routes. Some might even claim extortionate. Oh, and the country has a maligned small airplane that it would like to see selling better, perhaps flying more outside of its home carriers. What are the odds??

This story is about: A220, Airbus, ARJ21, ARJ21-700, Boeing, Bombardier, CityJet, CSeries, Embraer, interjet, Norwegian, Norwegian Argentina, S7, SSJ100, Sukhoi Filed Under: Airplanes and Airports

IndiGo signs for 300 more A320neo aircraft

30 October 2019 By Seth Miller Leave a Comment

India’s largest domestic carrier plans to continue it meteoric growth pace. The carrier announced an order for 300 more A320neo family aircraft. This latest order contains a mix of A320neo, A321neo and A321XLR planes. With the new order the carrier’s total book with Airbus reaches 730 frames.

This story is about: A320neo, A321neo, A321XLR, Airbus, EasyJet, India, IndiGo, Southwest Airlines Filed Under: Airplanes and Airports

Some thoughts on Muilenburg’s testimony about the 737 MAX crash

29 October 2019 By Seth Miller 2 Comments

What can we gather from more than three hours of testimony by Boeing executives and government safety officials before the US Senate Commerce Committee today? Mostly that the format is terrible for getting real answers to the critical questions surrounding the 737MAX crashes, subsequent grounding and potential, eventual return to service. Still, a few interesting bits bubbled up through the testimony.

This story is about: 737 MAX, 737MAX, Boeing, Congress, DOJ, DoT, grounding, MCAS Filed Under: OpEd

Eutelsat plans more Ku-band capacity; Gogo signs on for increased service

29 October 2019 By Seth Miller Leave a Comment

More Ku-band capacity is coming on line over Europe, the North Atlantic and Middle East in 2022. Eutelsat will launch 10B, a replacement for its existing 10A satellite, delivering a significant boost to capacity. Gogo is a committed customer for the new satellite and others are also in the wings.

This story is about: Eutelsat, Eutelsat 10B, Global Eagle, gogo, HTS, IFC, IFEC, in-flight connectivity, in-flight internet, inflight connectivity, Ku, Ku-band, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, PaxEx, wifi Filed Under: IFEC

JetBlue adds support chat to mobile apps

29 October 2019 By Seth Miller Leave a Comment

Need to get in touch with JetBlue’s customer service team? Skip the phone call and open the airline’s app. Thanks to its partnership with customer service technology company Gladly, JetBlue now offers a fully integrated support chat option in its iOS mobile application. Android integration will go live in the coming weeks.

This story is about: chat, customer service, Gladly, JetBlue, JetBlue Technology Ventures, mobile, mobile applications Filed Under: Ground Services

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