Passengers who can see what they’re buying are more likely to spend extra for more legroom and other seating improvements. That’s the theory Austrian Airlines is working with as the carrier announced the introduction of a 3D preview during the seat selection process. The new service is available today on the airline’s website for flights operated on its Boeing 777 fleet.
economy class
Recaro’s iSeat brings the connected cabin to life on TAP Air Portugal
Some TAP Air Portugal seats are getting smarter. In partnership with aircraft seating giant Recaro the airline installed its first ever “intelligent seat” product in the cabin of a TAP A321. The economy class BL3530 seat is equipped with numerous sensors to gather data on seat performance and generic behavior during flight. The trial with […]
Lufthansa to cut inflight service on long-haul routes
Feeling peckish towards the end of a long flight? On most airlines a second meal typically shows up an hour or two before landing. For economy and premium economy class passengers on Lufthansa, however, the hot meal will no longer be provided. That’s just one of the changes – mostly bad for passengers – rolling out later this month
What to expect on board as United’s new CRJ550 takes flight
Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.
Live from the CRJ550: PaxEx Update 25 Oct 2019
United’s newest aircraft type takes flight this week and the CRJ550 interior really is as special as the company has been hyping. Airbus orders and Boeing delays plus some fancy new wifi and upgraded airports on the horizon. Another busy PaxEx week.
Spirit picks Airbus–again–for a significant fleet boost
Spirit Airlines has big growth plans on its mind. The carrier announced a Memorandum of Understanding with Airbus today to add 100 A320neo family aircraft to its order book, more than doubling the fleet by 2027.
Sunrise Stretch: PaxEx Update 2019-10-18
The beginnings of Project Sunrise and extra leg room for the Kiwis. Plus more wifi (maybe) coming in China and another loyalty top tier moves further away.
Get these stories and more in this week’s PaxEx Update.
Acro seats selected for Ukraine’s SkyUp Airlines
Score another customer for the Acro’s slimline seat portfolio. Ukrainian LCC and charter operator SkyUp Airlines will fly the Acro Series 3 Ultra on its fleet of 737 NG planes connecting Kiev to the region.
JHAS picks up a customer, launches a new seating line
Even older planes deserve a refresh inside from time to time. And sometimes that can mean a new product launch as well. This week Italian upstart aircraft seating manufacturer JHAS announced that Tayaran Jet will be the launch customer for its new Aurora 2.0 economy class seating concept.
Counting Challenges: PaxEx Update 11 October 2019
How much is too much for the 737 program in a single week? And is there an end in sight for the shifting of loyalty programs away from loyalty? Plus, inflight wifi and a premium play for mid-haul travel.
Get all the details on this week’s top PaxEx stories inside.









